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Services

 

What we do

We'll work closely with you and your team to identify the best communications strategy for your business. Gaining insights into your customers and aligning ourselves with your goals, we will tailor our services to deliver measurable results.

Here are our core disciplines, designed to help you achieve greater visibility, credibility and business success:

 

Insight

Our strategies are trusted because we understand your business. We won’t begin until we’ve carried out a full audit – your strengths, weaknesses, competitor analysis, brand, positioning, your assets.

We look at your current PR efforts, web and social stats, marketing activity. We research your users and potential customers. Their needs, their wants, their behaviour. We look at everything.

This knowledge ensures our comprehensive strategy will achieve your goals without wasting any of your time or money.

  • Business Audit
  • Strategy Development
  • User Research & Persona Creation

Public Relations

Our team includes senior PR professionals and journalists who have worked with some of the UK’s biggest brands and media groups. 

Our many years of B2B and consumer PR experience means our copywriting is exceptional and our media relations skills honed to get the most from your campaigns. 

We will create the content and define the overall message for all your communications, not just the ‘PR’ element, giving you a cohesive strategy geared to achieving your goals.

And don't think we just focus on digital. Although the channels have changed, PR remains the same. It's still about building and protecting your reputation, spreading your message and helping you to become a thought leader in your field.

We provide full service PR support across all channels – whether online or offline – reaching your audience where they are most active and likely to engage with your brand.

  • Media Relations
  • Reputation Management & Crisis Communications
  • Influencer Outreach

Digital Marketing

We are experts in driving traffic to our clients’ websites. Content marketing, search marketing, SEO-optimised web copy, PPC and digital advertising work seamlessly alongside our PR and marketing strategy. 

The idea is to enhance your reputation and attract the right web visitors you need to grow your business.

We’ll give you comprehensive reports about how your site is performing, evaluating and analysing everything we do so that you’re always responding to your customers’ changing needs.

  • Conversion Rate Optimisation
  • Search Engine Optimisation
  • PPC & Digital Advertising

Content

Nobody likes to be sold to anymore. We’re turned off by banner ads. We fast-forward through TV commercials. Our minds turn blank when brands shove the ‘hard sell’ down our throats. But our huge demand for content is continuing to grow.

We all know that the internet and social media is responsible for this changing landscape. It has in fact opened up a world of opportunity for brands, allowing them to completely forego journalists and advertisers and talk directly to their audience instead.

Our specialist team of qualified journalists and copywriters – many of whom have worked for the BBC, The Guardian and The Independent during their rich and varied careers – are very well placed to help you become your own publisher.

We will tell your story by creating quality content and conversation that really engages your audience, with the added benefit of pleasing the search engines. We’ll even come up with unique and creative ideas to make an even bigger impact, turning you into a leading authority in your own field.

  • Content Audit
  • Content Strategy
  • Content Production

Social Media

Channel development, community building, reporting and analysis – we keep a constant watch on what people are saying about you.

We also observe what they're doing, helping you to better understand your customers and target them more effectively.

We create, manage and market content and drive social conversation that helps you to build meaningful relationships.

We protect your reputation whilst establishing trust, giving you a responsive social presence that actively engages with your customers in the absence of face-to-face interaction.

  • Social Media Audit
  • Social Media Management & Monitoring
  • Community Building

Development

Bringing customers to a website that doesn’t work will switch them off no matter how strong your PR and marketing strategy. We make sure a customer’s digital journey leads to sales and enquiries.

Our digital consultants create highly effective, results-driven digital platforms, ranging from responsive websites and apps to bespoke back-end systems built around your business strategy.

But we don’t just design and build you a website or an app – we make sure it’s actually working through usability testing and optimisation.

And we iterate as we go along, continuously improving and adapting your site’s performance. We ensure your website never stops evolving, so you’ll always be a customer’s first choice.

  • Digital Audit
  • Web & App Development
  • Website Optimisation
 

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